hibaji Responsible Gaming Policy

Responsible Gaming —
Your Safety Is Our Priority

hibaji believes that online gaming should be a source of enjoyment, not anxiety. Our responsible gaming tools and guidelines help you play safely and with awareness.

21+
For players aged 21
and above only

Why Is Responsible Gaming Important?

At hibaji, we believe every player's online gaming experience should be safe, informed, and enjoyable. Responsible gaming is not just about entertaining yourself — it means knowing your limits, taking breaks when needed, and keeping gaming a balanced part of your life.

Online gaming — casino, slots, fishing games, or cricket betting — is all for fun. But when gaming becomes a habit and starts to affect your financial, mental, or social life, it is important to seek help.

hibaji is committed to being a safe and reliable platform for players in Bangladesh. Our 24/7 Bangla support team, self-restriction tools, and responsible gaming guidelines are always there to keep you on the right track.

Warning Signs

  • Spending money beyond your budget
  • Playing repeatedly to recover losses
  • Being unable to stop playing
  • Neglecting family or work
  • Lying about gaming
  • Skipping sleep or meals to play
  • Borrowing money to place bets

If any of these signs apply to you, contact hibaji support right away.

hibaji's Responsible Gaming Tools

We believe in giving you the power to control your own gaming. The tools below help you play with awareness and safety.

Financial Control
💰

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, you cannot deposit more than that amount — this keeps your budget in check and prevents overspending.

Break
⏰

Time-Out Feature

If you feel you need a short break, you can take a time-out for a set period — from 24 hours up to 30 days. During this time you will not be able to log in to your account.

Permanent Protection
🔒

Self-Exclusion

If you feel gaming is getting out of your control, you have the option to exclude yourself from the platform for a fixed period — or permanently. We fully respect this decision.

Bet Control
🎯

Bet Limit Setting

Decide in advance the maximum amount you will bet in each session. If you exceed this limit, the system will automatically alert you.

Age Protection
🛡️

Strict Age Verification

To register at hibaji you must be at least 21 years old. Identity verification is mandatory at registration. Accounts belonging to underage users are immediately closed.

Time Awareness
🔔

Reality check reminders

After extended play, you receive automatic notifications showing how long you have been playing and how much you have won or lost. These reminders keep you connected to reality.

21+
Age Limit

hibaji is for adults aged 21 and above only.

21+ Age Limit — Strict Policy

In accordance with all applicable regulations in Bangladesh, hibaji does not allow anyone under the age of 21 to game on their platform. This is not just a rule — it is our ethical commitment to protecting minors.

No account is activated unless age is confirmed through the identity verification process. If it is later found that a user is underage, their account is immediately closed and deposited funds are returned.

If a minor in your home uses your device, install parental control software on the device and keep your hibaji account locked with a secure password.

Assess Yourself

Ask yourself the questions below. If most of your answers are "yes," it is time to seek help.

Do you often spend more time or money on gaming than you planned?

Do you feel restless or irritable when you try to stop gaming?

Do you bet more to try to recover money you have lost?

Have you cut down on time with family or at work because of gaming?

Have you borrowed money or sold assets to cover gaming costs?

Has gaming damaged your relationships with family or friends?

Core Principles of Responsible Gaming

Following these simple principles keeps gaming enjoyable at all times:

01

Set a Budget

Decide before you play the maximum amount you are willing to spend. Only spend what you can afford to lose without it affecting your daily life.

02

Respect Time Limits

Set a time limit before each session. Use a timer and stop playing when that time is up.

03

Do Not Bet on Emotions

Never place bets when you are angry, sad, or under the influence of alcohol. Emotions weaken decision-making and increase the chance of losses.

04

Treat It as Entertainment

Think of gaming as entertainment, not a source of income. Win and feel happy, lose and move on — keep that mindset.

Steps to Getting Help

You are not alone in dealing with a gaming problem. Follow these steps with hibaji or through professional support.

🎧

Contact hibaji Support

Reach out to our 24/7 Bangla live chat support right now. Our trained support team will understand your situation and help you set up self-exclusion or a deposit limit. All conversations are completely confidential.

🏥

Seek Professional Help

Gaming addiction is a recognized mental health condition. Government mental health hospitals and private counseling centers in Bangladesh provide support for this. Seeking help is a sign of courage.

👨‍👩‍👧

Talk to Someone You Trust

Talk honestly with a family member or a trusted friend. Their support plays a big role on the path to recovery. Keeping a gaming problem hidden makes the situation more difficult.

📝

Activate Self-Exclusion

You can activate self-exclusion on your account by contacting hibaji live chat or emailing [email protected]. A fixed-period break or permanent account deregistration is available.

Contact hibaji Support

Our support team is always ready to help with any responsible gaming matter. Your privacy is our highest priority.

Contact Methods

Live Chat Support
Support is available in Bangla 24 hours a day, 7 days a week. Request self-exclusion, a deposit limit, or a time-out directly through chat.
Email Support
[email protected] — responsible gaming requests are processed on a priority basis.

More Information and Resources

You will find more detailed information on our other pages related to responsible gaming.

Terms and Conditions

Read the full rules including bonus, withdrawal, and wagering conditions.

Read the Terms

Privacy Policy

Learn how your personal information is kept secure.

View Policy

Frequently Asked Questions (FAQ)

Get answers to common questions about deposits, withdrawals, and your account.

View FAQ

Questions About Responsible Gaming

Answers to the most frequently asked questions are below.

Go to your account settings and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. You can also contact our live chat support directly and our team will help you. Please note that the minimum deposit at hibaji is ৳500.

Self-exclusion comes in two forms: for a fixed period (30 days to 1 year) and permanent. For a fixed-period exclusion, you can apply to reactivate once the period ends. However, a permanent self-exclusion means the account is closed for good and cannot be reactivated. We fully respect this decision.

No, not under any circumstances. hibaji strictly follows a 21+ age policy. Age verification is mandatory at registration. If an account holder is found to be underage, their account is immediately closed and any deposited funds are returned.

Yes, your account balance remains fully secure even while a time-out is active. Once the time-out period ends, you can log in as normal and withdraw your balance. The minimum withdrawal amount is ৳800 and the process is usually completed within 5 to 30 minutes.

First, contact hibaji live chat or reach us at [email protected]. Our team will help you activate self-exclusion or a deposit limit. You should also reach out to Bangladesh's government mental health services or a trusted counselor. Talk honestly with family and friends — asking for help is not weakness, it is courage.

No. Your gaming information and all communication related to responsible gaming is completely confidential. hibaji does not share any personal information with unauthorized third parties. Read our privacy policy to learn more.

Enjoy Safely at hibaji

Play responsibly and enjoy the fun of gaming. Cricket, slots, fishing games — all waiting for you at hibaji.

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Have a question? View FAQ or contact us via live chat.